Effective Date: August 2, 2023
1. Information We Collect
1.1 Personal Information:
When you download, install, or use the Mentat Ai App, we may collect certain personally identifiable information ("Personal Information") from you. This may include but is not limited to:
Device information, such as device type, operating system, and version
Usage data, such as app features accessed and time spent on the App
Any other information you provide voluntarily in the App
1.2 Non-Personal Information:
We may also collect non-personal information that does not directly identify you. This includes aggregated and anonymized data about user interactions with the App, which helps us improve the App's functionality and user experience.
2. How We Use Your Information
2.1 Personal Information:
We will only use your Personal Information for the following purposes:
To provide and improve our App services.
To respond to your inquiries and provide customer support.
To send you important updates and notifications related to the App.
To ensure the App's security and prevent fraudulent activities.
To comply with legal obligations and enforce our Terms of Service.
2.2 Non-Personal Information:
We may use non-personal information for analytical and statistical purposes to understand user behavior, improve the App's performance, and develop new features.
3. Legal Basis for Data Processing
4. Data Sharing and Disclosure
4.1 Third-Party Service Providers:
We may share your Personal Information with trusted third-party service providers who help us operate, maintain, and improve the App. These providers are bound by contractual obligations to keep your information secure and confidential and can only use your data to the extent necessary to perform their services.
4.2 Legal Requirements:
We may disclose your Personal Information if required by law, or if we believe in good faith that such action is necessary to comply with legal obligations, protect our rights, privacy, safety, or property, or to investigate potential violations of our Terms of Service/EULA.
4.3 Data Security
We implement appropriate technical and organizational measures to protect your Personal Information from unauthorized access, use, or disclosure. However, no data transmission over the Internet or electronic storage method is completely secure, and we cannot guarantee the absolute security of your information.
5. Your Rights
You have the following rights regarding your Personal Information:
Access: You can request access to the Personal Information we hold about you.
Rectification: You can request to correct any inaccuracies in your Personal Information.
Erasure: You can request the deletion of your Personal Information from our records.
Restriction: You can request the limitation of the processing of your Personal Information.
Data Portability: You can request to receive a copy of your Personal Information in a machine-readable format.
Withdraw Consent: You can withdraw your consent for the processing of your Personal Information at any time.
To exercise your rights, please contact us at firstname.lastname@example.org.
6. Data Retention
8. Contact Us
Filin Solutions FZE
FL.H-01506 Ajman Free Zone